Zoom CEO Eric Yuan unveiled an ambitious vision for the future of work, centered around the integration of AI avatars and digital twins into Zoom's platform. He envisions a future where "digital twins" and AI avatars could attend meetings, respond to emails, and handle phone calls for us.
Yuan advocated for a four-day workweek with AI handling Zoom meetings and other work tasks, in an interview with The Verge published Monday.
He proposes training custom large language models (LLMs) for individuals instead of using a generic one, and predicts a future where people have their own personalized LLMs for decision-making.
Zoom is aiming to challenge market leaders like Microsoft and Google by expanding beyond video calls to explore AI-driven capabilities, including AI avatars to automate various work-related decisions and tasks.
Yuan emphasized the importance of maintaining genuine human connections and in-person interactions, despite the efficiency of AI in handling routine tasks.
Zoom's digital twin technology may evolve to offer immersive virtual experiences in digital environments, and users could have multiple versions of their digital twin tailored to different roles.
Zoom recently introduced productivity-focused AI Companion features to Workplace, with over 700,000 accounts utilizing these capabilities.
Zoom has been actively distributing XR services since the pandemic era, collaborating with Microsoft Teams and Meta for cross-platform communication, and recently debuted the Vision Pro version of Zoom on Apple devices to enhance connectivity and collaboration for distributed teams.
Sources: Ars Technica, Gizmodo, The Verge, The Sun, Business Insider, Quartz, elblog.pl, tedium.co, indiatoday.in, uctoday.com, livemint.com, xrtoday.com, techeconomy.ng, centralrecorder.com, theubj.com, and timesnownews.com.
This article was written in collaboration with Generative AI news company Alchemiq.
